Recent Articles

The Best Opportunity For Coaching Employees

The Best Opportunity For Coaching Employees

Employee coaching before, during and after a training course can pay huge dividends. You can increase your return on investment in training with such coaching.

The Good, The Bad And The Ugly

The Good, The Bad And The Ugly

Manager development programs are increasingly focused on helping managers to achieve employee engagement. Good managers facilitate the engagement of employees while bad managers frustrate this engagement.

Corrective Feedback Is the Hardest Thing You Will Do As A Manager!

Corrective Feedback Is the Hardest Thing You Will Do As A Manager!

Corrective feedback is required when an employee is behaving inappropriately. Failure to act on poor performance can generate a toxic work environment. Corrective feedback for poor performance given in a professional way wins the respect of all employees.

Why Won’t Managers Learn?

Why Won't Managers Learn?

Many managers believe that once they have attained a managerial position, they have “arrived”. They see the appointment to the managerial role as an acknowledgment that they “know it all”. However, the failure of managers to learn is the greatest impediment to organizational learning.

Attend, Listen, Learn and Motivate

Attend, Listen, Learn and Motivate

The process of active listening may sound simple but its effects are profound and far-reaching. Active listening can address an employee’s needs, affirm their self-worth and contribute substantially to their work motivation.